Terms & Conditions

Terms & Conditions

Last Updated: 18/08/2026

Welcome to Fulia Saree Mela. These Terms & Conditions govern your access to and use of our website and the purchase of products through our online platform.

By accessing our website or placing an order, you acknowledge that you have read, understood and agreed to these Terms & Conditions. If you do not agree with any part of these terms, please do not use our website.

1. About Fulia Saree Mela

Fulia Saree Mela is a saree wholesaler and retailer offering pure handloom and other categories of sarees from Fulia, Shantipur and other weaving traditions.

We serve both individual retail customers and wholesale buyers, including retailers, boutiques, resellers and businesses.

2. Website Usage

You agree to use this website only for lawful purposes.

You must not:

  • Use the website for fraudulent or unlawful activities.

  • Attempt to gain unauthorised access to our website or systems.

  • Copy, reproduce or commercially exploit website content without permission.

  • Introduce malicious software, viruses or harmful code.

  • Interfere with the operation or security of the website.

  • Provide false or misleading information while placing an order or making an enquiry.

We reserve the right to restrict or terminate access to the website if we reasonably believe these terms have been violated.

3. Product Information

We make reasonable efforts to ensure that product descriptions, photographs, prices and other information displayed on the website are accurate.

However, minor variations may occur due to:

  • Lighting and photography conditions

  • Different screen and display settings

  • Handloom weaving variations

  • Fabric texture and finishing

  • Natural variations in colour and appearance

Such variations do not necessarily constitute a product defect.

4. Handloom Products

Handloom sarees are created through traditional weaving processes. Slight differences in texture, weave, motifs, colour or finishing may naturally occur between individual pieces.

These characteristics may be part of the uniqueness of handloom products and should not automatically be considered defects.

5. Product Availability

All products are subject to availability.

We reserve the right to:

  • Limit the quantity available for purchase

  • Modify product availability

  • Discontinue a product

  • Correct product or inventory information

  • Cancel an order where a product is unavailable

If an ordered product becomes unavailable after purchase, we will contact the customer regarding the available options, including refund where applicable.

6. Pricing

All product prices displayed on the website are subject to change without prior notice.

We make reasonable efforts to ensure pricing information is accurate. However, in the event of an obvious pricing or technical error, we reserve the right to correct the price and, where necessary, cancel the affected order.

Any applicable taxes, delivery charges or other fees will be communicated during the ordering process where applicable.

7. Orders

Placing an order on our website constitutes a request to purchase the selected products.

An order may be considered confirmed after successful payment verification and/or confirmation from Fulia Saree Mela.

We reserve the right to refuse or cancel an order in circumstances including:

  • Product unavailability

  • Incorrect pricing or product information

  • Suspected fraudulent activity

  • Incorrect customer information

  • Delivery limitations

  • Technical errors

  • Other legitimate business reasons

If an order is cancelled after payment has been received, any applicable refund will be processed according to our refund policy.

8. Customer Information

Customers are responsible for providing accurate and complete information while placing an order.

This includes:

  • Name

  • Mobile number

  • Email address

  • Delivery address

  • PIN code

  • Billing information

  • Other information required to process the order

Fulia Saree Mela will not be responsible for delays, failed deliveries or additional costs resulting from incorrect or incomplete information supplied by the customer.

9. Payment

Payments may be made using the payment methods made available on the website.

Customers are responsible for ensuring that the information provided during payment is accurate.

Payment processing may be handled by third-party payment providers. Their respective terms and policies may also apply.

10. Shipping & Delivery

We aim to process and dispatch orders within the timeframe communicated on the website or by our team.

Actual delivery times may vary depending on:

  • Delivery location

  • Courier availability

  • Weather conditions

  • Public holidays

  • Operational disruptions

  • Seasonal demand

  • Product availability

Once an order has been handed over to the courier, delivery may be subject to the courier company’s terms and operational conditions.

For wholesale or bulk orders, delivery arrangements may be discussed separately based on the order quantity and destination.

11. Returns & Exchanges

Returns and exchanges are governed by our applicable Return & Refund Policy.

Customers should inspect the product upon delivery and contact us within the specified period if the product is damaged, defective or significantly different from what was ordered.

Products may need to satisfy applicable return conditions, including being unused and retaining original packaging, tags and other relevant items.

Certain products may be excluded from return or exchange based on their nature or condition.

12. Wholesale Orders

Fulia Saree Mela provides wholesale services to retailers, boutiques, resellers and other businesses.

Wholesale orders may be subject to separate:

  • Minimum order quantities

  • Pricing

  • Payment terms

  • Shipping arrangements

  • Return and exchange conditions

  • Order confirmation requirements

These conditions may be communicated and agreed upon before a wholesale order is confirmed.

13. Intellectual Property

All website content, including but not limited to:

  • Logos

  • Brand names

  • Product photographs

  • Text

  • Graphics

  • Designs

  • Website layout

  • Marketing materials

is owned by or used with permission by Fulia Saree Mela unless otherwise stated.

You may not reproduce, copy, modify, distribute, publish or commercially exploit such content without prior written permission.

14. Third-Party Services

Our website may use third-party services such as:

  • Payment gateways

  • Courier and logistics providers

  • Analytics services

  • Social-media platforms

  • Communication services

  • Hosting and technology providers

The use of such services may be subject to the respective third party’s terms, conditions and privacy policies.

Fulia Saree Mela is not responsible for the independent operation, availability or policies of third-party services.

15. Website Availability

We aim to keep our website available and functional; however, uninterrupted access cannot be guaranteed.

The website may occasionally be unavailable due to:

  • Maintenance

  • Technical problems

  • Server issues

  • Security updates

  • Network problems

  • Third-party service interruptions

  • Circumstances beyond our reasonable control

16. Limitation of Liability

To the extent permitted by applicable law, Fulia Saree Mela shall not be liable for indirect, incidental or consequential losses arising from the use of the website or inability to use the website.

Our liability relating to a purchased product shall, where legally permissible, be limited to the amount actually paid for the relevant product or order.

Nothing in these Terms & Conditions is intended to exclude any liability that cannot legally be excluded under applicable law.

17. Force Majeure

Fulia Saree Mela shall not be held responsible for delays or failure to perform obligations caused by circumstances beyond our reasonable control.

Such circumstances may include natural disasters, floods, fire, strikes, government restrictions, transportation disruptions, internet or telecommunications failures, pandemics, civil disturbances or other unforeseen events.

18. Privacy

Your use of our website is also subject to our Privacy Policy, which explains how we collect, use and protect personal information.

By using the website, you acknowledge that you have reviewed the Privacy Policy.

19. Changes to These Terms

We reserve the right to update or modify these Terms & Conditions from time to time.

Changes will become effective when the updated terms are published on this page.

The Last Updated date will be revised whenever significant changes are made.

Customers are encouraged to review these Terms & Conditions periodically.

20. Governing Law & Jurisdiction

These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of India.

Subject to applicable law, disputes arising in connection with these Terms & Conditions or transactions with Fulia Saree Mela shall be subject to the jurisdiction of the appropriate courts having jurisdiction over Nadia, West Bengal.

21. Contact Us

If you have any questions regarding these Terms & Conditions, products, orders or wholesale enquiries, please contact us.

Fulia Saree Mela

Address:
Phulia B.D.O Office Road, Fulia, Santipur, Nadia – 741402

Phone:
8597606234

WhatsApp:
8597606234

Email:
contact@fuliasareemela.com

By using the Fulia Saree Mela website or placing an order, you acknowledge that you have read and agreed to these Terms & Conditions.