Privacy Policy

Last Updated: [18/08/2026]

At Fulia Saree Mela, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store and protect your information when you visit our website, place an order, contact us, or use our services.

By accessing or using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

Depending on how you interact with our website, we may collect the following information:

Personal Information

Full name
Mobile number
Email address
Billing and shipping address
City, state and PIN code
Order and purchase details
Information provided through contact or enquiry forms

Technical Information

When you visit our website, certain technical information may be collected automatically, including:

IP address
Browser type
Device type
Operating system
Pages visited
Website usage information
Date and time of access

2. How We Use Your Information

We may use your information to:

Process and fulfil your orders
Arrange shipping and delivery
Confirm orders and payments
Respond to enquiries and customer-support requests
Provide information about products and services
Process wholesale and bulk-order enquiries
Improve our website and customer experience
Prevent fraudulent or unauthorised activities
Maintain business and transaction records
Comply with applicable legal and regulatory requirements

3. Payment Information

Payments may be processed through third-party payment gateways.

Fulia Saree Mela does not intentionally store complete debit-card, credit-card, UPI or banking credentials on its own servers. Payment information is generally handled by the relevant payment service provider according to its own privacy and security policies.

Customers should review the privacy policies of the payment provider used during checkout.

4. Cookies

Our website may use cookies and similar technologies to improve functionality and provide a better browsing experience.

Cookies may help us:

Remember preferences
Maintain shopping-cart functionality
Understand website usage
Improve website performance
Provide relevant website features

You may control or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality.

5. Sharing of Information

We may share necessary information with trusted third parties when required to provide our services, including:

Payment processors
Courier and logistics partners
Website and hosting service providers
Technology and analytics service providers
Customer-support service providers
Government authorities or law-enforcement agencies when legally required

We do not sell or rent your personal information to third parties for their independent marketing purposes.

6. Wholesale Customers

If you contact us regarding wholesale, bulk orders or business enquiries, we may collect additional business-related information necessary to respond to your enquiry or process your order.

Such information will be handled in accordance with this Privacy Policy and applicable laws.

7. Data Security

We take reasonable administrative, technical and organisational measures to protect your personal information against unauthorised access, misuse, alteration, disclosure or destruction.

However, no method of electronic transmission or storage can be guaranteed to be completely secure. Therefore, while we take reasonable precautions, we cannot guarantee absolute security.

8. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including order fulfilment, customer support, accounting, record keeping, dispute resolution and compliance with applicable legal requirements.

When information is no longer required, it may be securely deleted or anonymised where reasonably practicable.

9. Third-Party Websites

Our website may contain links to third-party websites, payment gateways, social-media platforms or other external services.

We are not responsible for the privacy practices, content or security of third-party websites. We recommend reviewing their respective privacy policies before providing personal information.

10. Children’s Privacy

Our website is not intentionally designed to collect personal information from children.

If we become aware that personal information has been provided by a child without appropriate consent, we will take reasonable steps to address the situation.

11. Your Rights

Subject to applicable law, you may have the right to:

Request access to personal information we hold about you
Request correction of inaccurate information
Request deletion of information where legally permissible
Withdraw consent where processing is based on consent
Raise concerns regarding the handling of your personal information

To exercise any applicable rights, please contact us using the details provided below.

12. Marketing Communications

Where permitted by law and where applicable, we may use your contact information to send information about new collections, offers, promotions or other updates.

You may request to stop receiving promotional communications at any time by contacting us or using the unsubscribe mechanism provided in the communication.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website, technology or applicable legal requirements.

Any updated version will be published on this page with a revised Last Updated date.

We encourage you to review this page periodically.

14. Contact Us

If you have questions, concerns or requests regarding this Privacy Policy or the way we handle your information, please contact us.

Fulia Saree Mela

Address: Phulia B.D.O Office Road, Fulia, Santipur, Nadia – 741402

Phone: 8597606234

WhatsApp: 8597606234

Email:contact@fuliasareemela.com

Important Note

This Privacy Policy is a general website template and should be reviewed and customised based on the actual technologies and services used by Fulia Saree Mela, such as payment gateways, courier partners, Google Analytics, Meta Pixel, WhatsApp integration, marketing tools and hosting providers.

For a legally compliant final version, it should be reviewed by an appropriate legal professional based on the business’s actual operations and applicable Indian laws.